The Craiglands Hotel Sure Hotel Collection by Best Western
What Guests Say
Location and staff friendliness
Jane
February 2024
We were in room 211 which was spacious, had 3 comfortable chairs and a small table plus a wardrobe and dressing table with drawers. No problems for a comfortable stay in a stylish hotel. Tv, hairdryer, good heater, kettle etc. Even an iron and ironing board. What we did like was the superb surroundings including the garden and nearby Ilkley tarn just 10 minutes walk away plus you can reach the cow and calf rock nearby. No need for a car, folks! Train, bus station, shops about 10 minutes walk away....and we are in our 70's. Lovely historical building with modern appliances. Restaurant looked cosy, but we did our own thing! We paid under £50 for a lovely room with a view and it was quiet. You can't beat that. A couple of areas inside and out to sit in. All in all a good stay. Thanks.
Janet
March 2025
My room was large & bright
Mary
May 2024
Good parking. Easy walk into the centre of Ilkley. Disabled parking outside main door. Only there to sleep so food not tested. Restaurant finishes by 8pm I think. Good late checkout on weekends, 11am, so no rushing. Superior twin room booked. Lovely and roomy. Very light, fresh decor. New bathroom with excellent shower over bath. Temperature in room good with thermostat control, and not stuffy. Bed really comfy. Dressing gowns and slippers provided. Iron and board, hair dryer, toiletries. Safe available too. Was offered breakfast at £12 if booked the night before, normally £15. Kettle, tea, coffee etc provided. All in all a very good place. Will come again.
D
November 2024
Known about Craiglands for many years and that it was a rambling Victorian building of the type that often fall into decay and need a great deal of maintenance. Obviously, a lot of time and effort has been put into the place. The Public Rooms were well decorated and clean. The bedrooms (2) were a good size, clean, comfortable and well appointed. The beds were comfortable and the bathrooms were modern and clean. The breakfast choice was good and plentiful for those that like a good start to the day. It was a brief stay of just 1 night but would be good for anyone wanting a longer stay as it is also handy for many of the dales attractions. Also had a lift which was very useful as one of our party has mobility issues.
Edwin
August 2024
The room was clean and tidy. The whole of the Hotel was excellent. A very peaceful hotel, no noise what so ever. Very polite and attentive staff. This is our second visit whilst travelling from Burnley to York and this makes stopping here very restful as we are somewhat elderly and it can be quite late at night when we travel We will be back
Keith
February 2025
Immaculately clean, recently refurbished hotel in an historic property. The staff couldn't have been nicer. I stayed at the last minute to be near family after a bereavement and they were so professional, courteous and respectful. Gave me space. The room was calm, quiet and clean. It had everything you need without being cluttered. A superb breakfast buffet. Cannot fault it.
Alan
January 2025
Lovely old building retaining many of its origins features. The staff are superb, very friendly, welcoming, polite and helpful. Nice big room with everything you need, very clean and very comfy beds.
Ferret6
November 2024
Booked a double room for a works event the following day. The hotel is extremely pleasant. The staff were professional, courteous, welcoming, friendly and very attentive to all our needs. Special thanks to Mr Majid who checked us in, his customer care and management skills were really appreciated. Thank you.
Kamran
March 2025
Everything. Room was comfortable and had all necessary facilities, good breakfast and dinner, helpful staff. Laena was almost always there and could help with everything we needed. During her hours off, the other three staff we met were also cheerful, attentive and helpful.
Olivia
February 2024
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