The Craiglands Hotel Sure Hotel Collection by Best Western
Що кажуть гості
We loved our room. Annabelle, on reception, was very helpful. She was great at sorting out the upgrade on our room. James was very helpful for our meal on Saturday evening as my husband has allergies and they accommodated for this. The meal on Saturday was beautiful compliments to the chef. Muhammad was great at accommodating me for my breakfast each morning. James was full of knowledge and telling us of places to go. We've had a wonderful time and will definitely come back and stay again, and we don't normally do places a 2nd time. The room we had was fantastic very spacious and plenty of room.
Carole
серпень 2023 р.
The location close to the town & I liked the hotels impressive stone exterior & the traditional interior of carpets & wooden flooring . The warm soft coloured walls & high ceilings, ornate coving & big chandeliers. Booked basic room & it was spacious ,tradional furniture with patterned fabric head board & crisp white cotton duvet & two soft pillows. Big bathroom with hot shower,good sized bath & soft white bath sheets. Mirrors for personal grooming & hairdryer & TV & kettle with coffee & tea ,biscuits. The Staff were friendly & helpful.
Deborah
липень 2023 р.
Staff were very welcoming and helpful. Breakfast was well made and well presented
Godfrey
березень 2023 р.
Fantastic value for a large room with a huge bathroom. This grand building looks very imposing when you arrive and the reception rooms are pleasantly decorated, if a bit bland. The staff were friendly and helpful. It was great to be able to take our dog, but it was a bit disappointing to find we could only eat in the bar area, which was fully booked. Luckily the hotel us only a few minutes from the town centre. The best thing about Craiglands is its proximity to the network of paths over the moors- great for a good stroll to work off the breakfast!
Karen
січень 2023 р.
Room was very comfortable and clean and both rooms were next to each other. Staff were very friendly and helpful. The location was perfect for us as we were at a wedding nearby.
Elinor
серпень 2022 р.
location was perfect for the town and walks up in Hangingstone rocks and Ilkley moor. Bed was super comfy, slept like a log and the gym and spa were well equipped. staff are friendly and efficient
Nicola
жовтень 2022 р.
I went to breakfast at 7 on the days of my stay and it was very good. I don't eat cereals and pastries but there seemed to be a wide range if delicacies. I had the cooked breakfast which was very good..thouhh only one choice of egg scrambled, and it was slightly overcooked to my taste but lots of it and tasty. Drinks were served from hot flasks. I don't drink fresh coffee myself but I'm Sure a real coffee drinker would prefer a machine that could disprnse different types whereas this was a flask of pre made coffee. The beds in the room iias in - an executive twin -were extremely comfy and the staff couldn't have been kinder and more helpful. There were some young staff but well trained and exceptionally helpful, particularly Asa (sp?) In the dining room. The setting is lovely and the building is a marvelllous Gothic victorian edifice set in lovely grounds on the way up to the Cow And Calf. The hotel is newish and som of the bits could still be corrected but iNoticed all the negatives in the reviews of the rooms eg no decaff coffee sachets, had been fixed. So theycare clearly tryingceey hard to being the hotel upbtob a better standard. So all in all a good enough standard and with charming young helpful staff. I would definitely have tried the spa but £25 is prohibitively priced. At £10 a day id Have gone 3 times. As it was i didnt go at all.
Margaret
липень 2022 р.
Very quiet room… wonderful!
Tina
квітень 2023 р.
large car park, friendly staff, great location close to the town centre but quiet, large room
Mark
липень 2023 р.
The hotel was comfortable, the staff without exception were welcoming, very pleasant and nothing was to much trouble. The rooms, again, were comfortable and very clean. We decided we would like to stay a further night and reception were extremely helpful and made sure we were able to keep the same bedrooms to save having to pack and unpack. It was about a five to ten minute walk to the centre of town, which was very convenient. Would definitely stay at the Craiglands Hotel again
Sylvia
травень 2022 р.
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